DEPT®/MANUFACTURING

In an era marked by profound transformations within the manufacturing industry, it’s time to shift from a product-first to a customer-first mindset.

DEPT®/MANUFACTURING can help you make the change using tech, data, and AI.

For years, the manufacturing industry has focused on optimizing supply chains and automating production lines. But as technology advances and consumer preferences shift at an unprecedented rate, digital customer experiences have taken the spotlight.

It’s not enough to simply invest in digital channels. As the world accelerates, businesses have the opportunity to create thoughtful digital experiences with technology, data, AI, and personalization. And while the thought of a digital transformation overhaul might be overwhelming, our experience has led us to focus on what matters most:

Invest in solid tech foundations that provide the agility required for growing businesses. The infrastructure of your digital business needs to be strategic, flexible, and agile, with the ability to scale and deploy products quickly. Your foundation will also drive cost efficiency and maximize data collection and reporting, leaving you with resources for AI innovation.

Launch direct-to-consumer (D2C) models that help you establish direct connections with your consumers. B2B commerce experiences are now as robust and innovative as B2C. By offering a streamlined path to exploration and purchase, you can offer your consumers convenience and engagement while collecting valuable insights.

Deliver targeted, personalized engagement to increase efficiency, grow sales, and retain long-term loyalty. By leveraging data and AI, you can execute personalized content at scale, increasing engagement while decreasing costs.

Digital services for manufacturers

From engineering to personalization, we have the expertise to pioneer your business with technology and marketing.

ALL SERVICES

Tech & Engineering

Our engineers work with leading technology platforms to architect the right tech stack for your business. Whether re-platforming, consolidating, or integrating, we can help you drive a return on investment and recognize cost and time efficiencies with your technology.

Commerce & Marketplaces

Differentiate yourself from the competition with slick self-service portals, D2C sites, and seamless commerce experiences. We partner with top technology platforms to help your business stay ahead. On marketplaces like Amazon, we use our vast retail media expertise to boost performance. By automating product info and optimizing processes, we can help you hit your commerce goals.

Personalized ABM Strategies

Maximize your data and CRM to deliver personalized ABM strategies. Turn data into actionable insights to fuel customer satisfaction and loyalty. We integrate systems seamlessly with digital initiatives to not only attract new customers but also enrich relationships with traditional distributors and resellers. Bolstered by data and AI, effective ABM strategies ensure the right message is delivered at the right time to boost sales and nurture loyalty.

Leveraging data & ai

We help large organizations gain control over their data and use it as a competitive advantage. With creative, data, and AI capabilities, you’ll receive next-level personalization to help you make the right decisions at the right time.

Lawrence Berkeley National Laboratory

Developing an open-source HVAC controls design tool

End-to-end approach to digital transformation

We support some of the biggest companies in the world, putting data-driven decision-making and digital customer experience at the center of their operations.

System modernization
Modernize your legacy systems with an innovation-led strategy that cuts costs and prepares for future tech. With a focus on resilience, we employ tools to isolate issues in stages for minimal disruption. From unlocking APIs to integrating GenAI and ensuring compliance, we help streamline operations, enabling faster market access and efficiently driving your business forward.

Leading customer experiences
Elevate your customer experiences by continuously updating and refining your digital strategies, integrating analytics, segmentation, and personalization into a cohesive feedback loop. Our AI and ML-enhanced approach differentiates your brand and strengthens engagement, loyalty, and recall.

Building innovation teams & culture
Foster innovation and agility with cross-functional engineering and data teams. With the help of data and processes to drive informed decision-making and rapid execution, you can test new ideas and accelerate time to market. Our compliance and regulatory expertise safely drives innovation.