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6 tips for driving consistent innovation in marketing

Joseph Kerschbaum
Joseph Kerschbaum
SVP, Search & Growth Labs
Length
5 min read
Date
31 January 2022

Broadcast a clear vision

If you just wait and hope that innovation happens by accident, you will likely continue to wait. You need to identify what innovation looks like in your company and announce that innovation is a strategic priority for everyone. The team needs to understand WHY future-focused change needs to occur in the organization. Only when everyone buys in and begins to contribute and collaborate can a culture of innovation begin to emerge.

Establish clear ownership

Everyone in your organization should contribute to innovation projects. However, as the saying goes, “if everyone owns something, then no one owns it.” Sustainable innovation and evolution within an organization needs to have clear owners. This doesn’t mean that these owners will run every project – rather, they should serve as the central hub of innovation and change management. By dedicating their focus, these individuals will be better positioned to ensure that innovative projects are guiding the company in the right direction for the long-term.

Get everyone onboard and invested

Innovation can accelerate when everyone is involved in creating the change. When team members know that they have ownership in the project, they are more invested in making sure any new ideas/products can be as successful as possible. This way, you also establish a culture of collaboration rather than just dictating new policy changes that feel like red tape and bureaucracy.

Encourage cross-team collaboration

Breaking teams out of their silos has numerous benefits. It allows everyone to get a new and alternative perspective on similar projects, new perspectives can lead to growth. Team members get to work with folks they may not be familiar with and build positive relationships. New perspectives and collaboration like this should be looked at as the petri dish for innovative ideas. Within digital agencies, this means that client teams should share strategy and data regularly and discuss ideas across channels. These conversations will lead to the birth of new and more strategic ideas.

Provide consistent communication

If you don’t talk about innovation all the time, it will get lost in the shuffle of the day-to-day operations of any organization. Executives have to champion your innovation efforts and your innovation owners need to communicate on a very regular basis. This communication can include education/training, experimentation briefs, testing outcomes, case studies, staying current on industry news, and regularly sharing POVs. The conversation has to be constantly kept alive and invigorated. Otherwise, you may lose sight of your innovation mandate.

Take time to celebrate!

It’s important to recognize that constant innovation is no easy task. It requires creativity, persistence, analysis, and change management. Oftentimes, individuals contribute to innovation projects on top of their rigorous daily duties. When a new idea, product, or experiment is successful – make sure to celebrate and broadcast the win! When team members see success, they are often inspired and want to take part in the new idea.

Motivated teams will want to participate in the next innovation or experiment because they want to be recognized for their efforts. Everyone wins! This is how innovation gains momentum within a company’s culture.

Owning your innovation

As you can see, fostering a culture of innovation doesn’t happen overnight or by accident. You must be purposeful and consistent in your efforts to create innovation and drive change within your organization. Innovation is fun, rewarding, and will drive huge gains for your organization while at the same time ensuring you remain ahead of the competition. Stay tuned for our next entry in this blog series, where we’ll go more in-depth on how you can create a thorough innovation and experimentation process within your organization!

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SVP, Search & Growth Labs

Joseph Kerschbaum